International Patient Guide — Korean hospital guide
International Patient Guide

Making An Appointment As An International Patient

How to Arrange Medical Care Before Your Visit

Quick summary
Major hospital
Make an appointment in advance
Use
Official hospital channels
Complex treatment
Medical records may be reviewed first
Referral
Ask whether one is required
Traveling to Korea
Wait for appointment confirmation
Before visiting
Confirm hospital, campus, department, date and documents

International patients can often arrange appointments directly with Korean hospitals. For major hospitals and specialized treatment, contacting the hospital before visiting is strongly recommended.

Making An Appointment As An International Patient

HOW TO REQUEST AN APPOINTMENT

Depending on the hospital, international patients may be able to make an appointment through:

International Healthcare Center

Official Hospital Website

Online Appointment Request

Telephone

Email

Use official hospital contact channels whenever possible.

Making An Appointment As An International Patient

INFORMATION YOU MAY NEED

Hospitals may request:

  • Full name
  • Date of birth
  • Nationality
  • Passport information when required
  • Telephone number
  • Email address
  • Main symptoms or diagnosis
  • Preferred medical department
  • Preferred appointment dates
  • Relevant medical history

Requirements differ by hospital.

SPECIALIZED OR COMPLEX TREATMENT

For cancer care, surgery, complex conditions, or second opinions, the hospital may ask to review medical information before confirming an appointment.

Documents may include:

  • Medical summary
  • Diagnosis
  • Laboratory results
  • Imaging reports
  • CT or MRI records
  • Pathology information
  • Previous treatment records
  • Current medication list

Send medical information only through channels specified by the hospital.

REFERRAL REQUIREMENTS

Some appointments at major or tertiary hospitals may involve referral procedures, particularly depending on the patient's insurance status and type of care.

Ask the hospital whether a referral document is required for your appointment.

CONFIRM BEFORE TRAVELING

If you are traveling to Korea specifically for treatment, do not assume that submitting an appointment request means the appointment has been confirmed.

Wait for official confirmation from the hospital before finalizing medical travel arrangements whenever possible.

CHECK THESE DETAILS

Before visiting, confirm:

Hospital & Campus

Making An Appointment As An International Patient

Medical Department

Doctor, if applicable

Appointment Date & Time

Required Documents

Interpretation Arrangement

Where to Register

Large hospital systems may operate more than one campus, so checking the exact location is important.

CHANGING OR CANCELING

If you cannot attend your appointment, contact the hospital as early as possible.

Cancellation and rescheduling procedures vary between institutions.

Official resources

Ministry of Health and Welfare

www.mohw.go.kr

Korea Health Industry Development Institute

www.khidi.or.kr

ASK KOREA Transit