Appointments, Registration & Reception

The registration process in Korea varies depending on the medical institution. Small neighborhood clinics are often simple to visit, while large hospitals may require appointments and additional registration procedures.

BEFORE YOU VISIT

Check the medical institution's official website or contact the hospital to confirm:

• Opening hours
• Medical department
• Appointment requirements
• Referral requirements
• International patient services
• Available language assistance

Large hospitals may allow international patients to arrange appointments through a dedicated International Healthcare Center.

WALK-IN OR APPOINTMENT?

Local Clinics

Many local clinics accept patients without advance appointments. Registration is usually completed when you arrive.

Major Hospitals

Appointments are commonly recommended or required, particularly for specialist consultations.

Procedures vary by hospital and department.

AT THE RECEPTION DESK

When you arrive, look for:

Reception / Registration / Information / International Healthcare Center

You may be asked for:

• Passport or Residence Card
• Contact information
• Health insurance information
• Reason for your visit
• Medical department
• Referral documents, if applicable

FIRST-TIME PATIENTS

If this is your first visit, the hospital may create a patient record before your consultation.

Large hospitals may issue a patient or registration number used for future appointments, examinations and payments.

INTERNATIONAL PATIENT DESK

Some major Korean hospitals operate dedicated services for international patients.

Depending on the hospital, assistance may include:

• Appointment coordination
• Registration assistance
• Interpretation
• Guidance between departments
• Medical document assistance
• Payment or insurance guidance

Services and supported languages vary by institution.

ARRIVE EARLY

For a first visit to a large hospital, arriving early is sensible because registration, document verification and finding the correct department may take additional time.